Customer Success Stories

Real Results from Real Businesses

See how PayChaser.ai transforms accounts receivable across different industries. Real companies throughout the Northeast, real results, real impact on cash flow and business growth.

🏥
Energy • Newark, NJ

Newark Medical Practice Reduces DSO by 28 Days

The Challenge

Managing extended payment cycles from insurance companies and patient billing, averaging 60+ days DSO with manual follow-ups consuming 25% of finance team time.

The Solution

Implemented PayChaser.ai with HIPAA-compliant timing rules, automated professional reminders, and integration with existing practice management system.

"PayChaser.ai transformed our collections process. We maintain professional relationships with insurance providers and patients while dramatically improving cash flow."
Sarah Martinez, Practice Administrator

Results Achieved

DSO Reduction28 days
Before: 63 daysAfter: 35 days
Collection Rate+31%
Before: 68%After: 89%
Time Savings76%
Before: 25 hrs/weekAfter: 6 hrs/week
Annual Cash Flow$2.4M
Before: $8.2MAfter: $10.6M
3 months
Implementation
1,850%
ROI
Company: Northeast Medical Group
Size: 150 employees
Industry: Energy
HealthcareMedical PracticeHIPAA ComplianceNewark
🏦
Financial Services • New York, NY

NYC Financial Firm Automates 200+ Client Collections

The Challenge

Managing invoicing for 200+ high-value clients with complex fee structures, inconsistent follow-ups leading to payment delays and client relationship strain.

The Solution

Deployed PayChaser.ai with customized messaging for different client tiers, automated payment reminders, and detailed analytics dashboard.

"Our clients appreciate the professional, timely reminders. We've improved cash flow without damaging relationships - it's exactly what we needed."
Michael Chen, Managing Partner

Results Achieved

Collection Rate+31%
Before: 72%After: 94%
Average DSO16 days
Before: 42 daysAfter: 26 days
Client Complaints83%
Before: 12/monthAfter: 2/month
Revenue Recovery$600K
Before: $1.2MAfter: $1.8M
6 months
Implementation
890%
ROI
Company: Northeast Financial Advisors
Size: 25 advisors
Industry: Financial Services
Financial ServicesHigh-Value ClientsProfessional ServicesNew York
💻
Technology • Princeton, NJ

Princeton SaaS Startup Scales Collections 10x

The Challenge

Rapid growth from 50 to 500 B2B clients overwhelmed manual AR processes, leading to cash flow issues and customer success team burnout.

The Solution

Integrated PayChaser.ai with Stripe and QuickBooks, implemented tiered communication strategies, and automated dunning management.

"PayChaser.ai let us scale without hiring more AR staff. It handles complexity we never could have managed manually."
Jennifer Thompson, VP Operations

Results Achieved

Client Scale10x growth
Before: 50 clientsAfter: 500 clients
AR Team Size67% reduction
Before: 3 FTEAfter: 1 FTE
Collection Time87%
Before: 15 hrs/weekAfter: 2 hrs/week
Churn Reduction62%
Before: 8%/monthAfter: 3%/month
2 months
Implementation
1,240%
ROI
Company: Princeton Software Co.
Size: 45 employees
Industry: Technology
TechnologySaaSScalingPrinceton
⚖️
Legal Services • Philadelphia, PA

Philadelphia Law Firm Improves Client Collections

The Challenge

Complex legal billing and client payment cycles creating 90+ day payment cycles, ethical compliance concerns with manual follow-ups.

The Solution

Implemented ethics-compliant PayChaser.ai with legal industry-specific timing, professional communication, and automated reminder sequences.

"Ethics-compliant automation was exactly what we needed. Our collection timeline improved dramatically while maintaining client relationships."
Robert Kim, Managing Partner

Results Achieved

Client DSO45 days
Before: 95 daysAfter: 52 days
Client Collections+73%
Before: 45%After: 78%
Compliance Issues100%
Before: 6/yearAfter: 0/year
Revenue Cycle$1.3M
Before: $2.8MAfter: $4.1M
4 months
Implementation
950%
ROI
Company: Philadelphia Legal Group
Size: 12 providers
Industry: Legal Services
Legal ServicesEthics ComplianceClient RelationsPhiladelphia

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Average 67% improvement in DSO • $1M+ average annual recovery • 5-minute setup