Privacy Policy

1. Introduction

PayChaser.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accounts receivable automation service.

By using PayChaser.ai, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

• • Account information (name, email address, company details)
• • Billing information (payment method, billing address)
• • Communication preferences and contact details

2.2 Business and Financial Data

• • Invoice data from connected accounting platforms
• • Customer contact information and payment history
• • Collection activity and communication logs

2.3 Technical Information

• • Usage data and analytics
• • Device information and IP addresses
• • Cookies and similar tracking technologies

3. How We Use Your Information

• • Service Delivery: To provide automated accounts receivable management
• • AI Processing: To generate personalized collection messages and insights
• • Account Management: To manage your subscription and provide support
• • Security: To protect against fraud and unauthorized access
• • Improvement: To enhance our AI models and service features
• • Communication: To send service updates and support messages

4. Data Security

We implement industry-standard security measures to protect your data:

• • Encryption: All data is encrypted in transit and at rest using AES-256
• • Access Controls: Strict access controls and multi-factor authentication
• • SOC 2 Compliance: We maintain SOC 2 Type II certification
• • Regular Audits: Security assessments and penetration testing
• • Data Isolation: Customer data is logically separated and secured

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in these limited circumstances:

• • Service Providers: Trusted third parties who assist in service delivery
• • Integration Partners: Accounting software providers for data synchronization
• • Legal Requirements: When required by law or to protect our rights
• • Business Transfers: In connection with mergers or acquisitions

6. Your Rights and Choices

6.1 GDPR Rights (EU Residents)

• • Right to access your personal data
• • Right to rectify inaccurate information
• • Right to erasure ("right to be forgotten")
• • Right to restrict processing
• • Right to data portability
• • Right to object to processing

6.2 CCPA Rights (California Residents)

• • Right to know what personal information is collected
• • Right to delete personal information
• • Right to opt-out of sale (we don't sell personal information)
• • Right to non-discrimination for exercising privacy rights

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Upon account termination, we will delete or anonymize your data within 90 days, except where longer retention is required by law.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• • Essential Cookies: Required for basic site functionality
• • Analytics Cookies: To understand how you use our service
• • Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: