Free Templates

Professional Payment Reminder Templates

Proven email templates that maintain professional relationships while improving payment rates. Copy, customize, and start collecting faster today.

6 Professional Payment Reminder Templates

These templates are used by thousands of businesses to maintain professional relationships while collecting payments effectively. Each template includes customization instructions and timing recommendations.

Pro Tip:

Replace bracketed placeholders [LIKE_THIS] with your specific information. PayChaser.ai automates this process and sends templates at optimal times.

Template Features

  • ✓ Professional tone
  • ✓ Legally compliant
  • ✓ Relationship-preserving
  • ✓ Customizable variables
  • ✓ Multiple payment options
  • ✓ Clear next steps

Initial Friendly Reminder

📅 Invoice due date + 5 days💬 Friendly, Professional
Friendly reminder: Invoice #[INVOICE_NUMBER] payment
Hi [CLIENT_NAME],

I hope you're doing well! This is a friendly reminder that invoice #[INVOICE_NUMBER] for [INVOICE_AMOUNT] was due on [DUE_DATE].

We understand that things can get busy, so we wanted to reach out in case this slipped through the cracks. If you've already sent payment, thank you! Please disregard this reminder.

If you have any questions about this invoice or need to discuss payment arrangements, please don't hesitate to reach out. We're here to help.

Invoice Details:
- Invoice Number: [INVOICE_NUMBER]
- Amount: [INVOICE_AMOUNT]
- Original Due Date: [DUE_DATE]
- Services/Products: [DESCRIPTION]

You can view and pay your invoice online at: [PAYMENT_LINK]

Thank you for your business!

Best regards,
[YOUR_NAME]
[COMPANY_NAME]
[PHONE] | [EMAIL]

Customization tip: Replace all [BRACKETED_VARIABLES] with your specific information. PayChaser.ai automatically populates these fields from your customer and invoice data.

Professional Follow-up

📅 Invoice due date + 15 days💬 Professional, Firm
Payment required: Invoice #[INVOICE_NUMBER] - [INVOICE_AMOUNT]
Dear [CLIENT_NAME],

This is a follow-up regarding invoice #[INVOICE_NUMBER] in the amount of [INVOICE_AMOUNT], which was due on [DUE_DATE] and is now 15 days past due.

We have not yet received payment for this invoice. To maintain our positive business relationship and avoid any service interruptions, please remit payment immediately.

Invoice Summary:
- Invoice Number: [INVOICE_NUMBER]
- Amount Due: [INVOICE_AMOUNT]
- Original Due Date: [DUE_DATE]
- Days Past Due: [DAYS_OVERDUE]

Payment Options:
1. Online payment: [PAYMENT_LINK]
2. Bank transfer: [BANK_DETAILS]
3. Check payment: [MAILING_ADDRESS]

If you're experiencing difficulties with this payment or need to discuss a payment plan, please contact me directly at [PHONE] or reply to this email by [RESPONSE_DEADLINE].

Thank you for your immediate attention to this matter.

Sincerely,
[YOUR_NAME]
[TITLE]
[COMPANY_NAME]

Customization tip: Replace all [BRACKETED_VARIABLES] with your specific information. PayChaser.ai automatically populates these fields from your customer and invoice data.

Final Notice Before Collection

📅 Invoice due date + 30 days💬 Firm, Legal
FINAL NOTICE: Invoice #[INVOICE_NUMBER] - Immediate payment required
Dear [CLIENT_NAME],

FINAL NOTICE: Invoice #[INVOICE_NUMBER] for [INVOICE_AMOUNT] is now 30 days past due. Despite our previous reminders, this account remains unpaid.

This is your final opportunity to resolve this matter directly with our company. If payment is not received within 10 business days from the date of this notice, this account will be forwarded to our collections department and may impact your credit rating.

Outstanding Invoice Details:
- Invoice Number: [INVOICE_NUMBER]
- Original Amount: [ORIGINAL_AMOUNT]
- Late Fees: [LATE_FEES]
- Total Amount Due: [TOTAL_AMOUNT_DUE]
- Days Past Due: [DAYS_OVERDUE]

IMMEDIATE ACTION REQUIRED:
Please remit payment in full by [FINAL_DEADLINE] to avoid collection proceedings.

Payment can be made:
- Online: [PAYMENT_LINK]
- Phone: [PHONE] (mention invoice #[INVOICE_NUMBER])
- Mail: [MAILING_ADDRESS]

If you believe this notice is in error or need to discuss payment arrangements, contact me immediately at [DIRECT_PHONE] or [EMAIL].

Failure to respond may result in:
• Collection agency assignment
• Credit bureau reporting
• Legal action for debt recovery
• Additional collection fees and costs

We value our business relationship and prefer to resolve this matter amicably.

Respectfully,
[YOUR_NAME]
[TITLE]
[COMPANY_NAME]
[PHONE] | [EMAIL]

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This is an attempt to collect a debt. Any information obtained will be used for that purpose.

Customization tip: Replace all [BRACKETED_VARIABLES] with your specific information. PayChaser.ai automatically populates these fields from your customer and invoice data.

Partial Payment Acknowledgment

📅 After receiving partial payment💬 Appreciative, Clear
Thank you for partial payment - Balance remaining on Invoice #[INVOICE_NUMBER]
Dear [CLIENT_NAME],

Thank you for your recent payment of [PAYMENT_AMOUNT] toward invoice #[INVOICE_NUMBER]. We appreciate your attention to this matter.

Current Account Status:
- Original Invoice Amount: [ORIGINAL_AMOUNT]
- Payment Received: [PAYMENT_AMOUNT]
- Remaining Balance: [REMAINING_BALANCE]
- Payment Received Date: [PAYMENT_DATE]

The remaining balance of [REMAINING_BALANCE] is now due. To complete payment of this invoice, please submit the outstanding amount by [NEW_DUE_DATE].

You can pay the remaining balance:
• Online: [PAYMENT_LINK]
• Phone: [PHONE]
• Mail: Check payable to [COMPANY_NAME]

If you have any questions about this remaining balance or need to set up a payment arrangement for the outstanding amount, please contact me directly.

Thank you for your continued business.

Best regards,
[YOUR_NAME]
[COMPANY_NAME]
[PHONE] | [EMAIL]

Customization tip: Replace all [BRACKETED_VARIABLES] with your specific information. PayChaser.ai automatically populates these fields from your customer and invoice data.

Payment Plan Agreement

📅 When customer requests payment plan💬 Professional, Cooperative
Payment arrangement confirmation for Invoice #[INVOICE_NUMBER]
Dear [CLIENT_NAME],

Thank you for contacting us regarding invoice #[INVOICE_NUMBER]. We appreciate your proactive communication and are happy to work with you on a payment arrangement.

Based on our discussion, we have agreed to the following payment plan:

Payment Plan Details:
- Total Amount Due: [TOTAL_AMOUNT]
- Payment Schedule: [PAYMENT_SCHEDULE]
- First Payment Due: [FIRST_PAYMENT_DATE]
- Final Payment Due: [FINAL_PAYMENT_DATE]

Payment Instructions:
Each payment should reference invoice #[INVOICE_NUMBER] and can be made:
• Online: [PAYMENT_LINK]
• Phone: [PHONE]
• Mail: [MAILING_ADDRESS]

Important Terms:
1. All payments must be received by 5:00 PM on their due dates
2. If any payment is missed, the full balance becomes immediately due
3. Late fees may apply to missed payments per our standard terms
4. This arrangement supersedes the original payment terms

Please confirm your acceptance of this payment plan by replying to this email within 48 hours. Once confirmed, we will update your account accordingly.

We value your business and appreciate your commitment to resolving this matter.

Best regards,
[YOUR_NAME]
[COMPANY_NAME]
[PHONE] | [EMAIL]

Customization tip: Replace all [BRACKETED_VARIABLES] with your specific information. PayChaser.ai automatically populates these fields from your customer and invoice data.

Seasonal Business Understanding

📅 For businesses with seasonal cash flow💬 Understanding, Flexible
Invoice #[INVOICE_NUMBER] - Understanding your seasonal business needs
Dear [CLIENT_NAME],

We understand that [CLIENT_BUSINESS_TYPE] businesses often experience seasonal fluctuations in cash flow, and we want to work with you during these periods.

Invoice #[INVOICE_NUMBER] for [INVOICE_AMOUNT] is currently [DAYS_OVERDUE] days past due. Rather than proceeding with standard collection procedures, we'd like to discuss options that work for your seasonal business cycle.

Flexible Solutions Available:
• Seasonal payment schedule aligned with your busy period
• Partial payments during slower months
• Deferred payment with catch-up schedule
• Early payment discounts for future invoices

We've worked successfully with many seasonal businesses including:
- Construction companies (weather-dependent schedules)
- Retail businesses (holiday-driven revenue)
- Tourism and hospitality (seasonal peaks)
- Agricultural businesses (harvest cycles)

Let's schedule a brief call to discuss an arrangement that works for both of us. Please contact me at [PHONE] or reply with your preferred solution.

Our goal is maintaining our partnership while ensuring fair payment for services rendered.

Best regards,
[YOUR_NAME]
[COMPANY_NAME]
[PHONE] | [EMAIL]

P.S. We can also discuss early payment incentives for your peak season invoices.

Customization tip: Replace all [BRACKETED_VARIABLES] with your specific information. PayChaser.ai automatically populates these fields from your customer and invoice data.

Template Usage Guidelines

Best Practices

  • • Always verify invoice and contact information before sending
  • • Send reminders during business hours (Tuesday-Thursday, 10 AM - 4 PM)
  • • Keep records of all collection communications
  • • Escalate tone gradually over time
  • • Include multiple payment options
  • • Offer payment plans when appropriate
  • • Follow up on partial payments promptly

Legal Compliance

  • • Follow Fair Debt Collection Practices Act (FDCPA)
  • • Avoid threatening or harassing language
  • • Include proper debt collection disclosure when required
  • • Respect customer's preferred communication method
  • • Document all attempts to collect
  • • Know your state's collection laws
  • • Stop contact if customer requests in writing

Variable Customization Guide

Customer Variables:
  • • [CLIENT_NAME] - Customer's business name or contact name
  • • [CLIENT_BUSINESS_TYPE] - Industry or business type
Invoice Variables:
  • • [INVOICE_NUMBER] - Invoice reference number
  • • [INVOICE_AMOUNT] - Total amount due
  • • [DUE_DATE] - Original payment due date
  • • [DAYS_OVERDUE] - Number of days past due

Automate These Templates with PayChaser.ai

Stop manually sending payment reminders. PayChaser.ai automatically sends the right template at the right time, with all customer information populated from your accounting system.

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Smart Timing

Sends at optimal times based on payment behavior

Auto-Population

All customer and invoice data filled automatically

Relationship Focused

Maintains professional tone and customer relationships

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